Frequently Asked Questions

discordusers.com is a premium marketplace for Discord usernames. We specialize in selling high-quality, original owner guaranteed (OGE) Discord accounts with rare and desirable usernames.

Our platform offers:

• Verified authentic accounts
• Instant delivery after payment
• 24/7 customer support
• Secure cryptocurrency payments

OGE (Original Owner Guaranteed) means you will be the first and only owner of the Discord account. The account has never been used by anyone else and comes with:

• Clean history with no bans or warnings
• Fresh billing information
• Original email access included
• No previous messages or activity

Yes, buying and selling Discord accounts is legal. However, it's important to note that it may violate Discord's Terms of Service. We operate in a legal gray area where:

• The transaction itself is legal
• We provide accounts as digital goods
• Buyers assume responsibility for account usage

We accept the following cryptocurrencies for secure and anonymous transactions:

• Bitcoin (BTC) - Most popular option
• Ethereum (ETH) - Fast transactions
• Litecoin (LTC) - Lower fees
• USDC (ERC20) - Stable value

All sales are final. Due to the digital nature of our products, we cannot offer refunds once account credentials have been delivered.

However, we provide:

• 48-hour technical support window
• Account functionality guarantee
• Replacement for non-working accounts
• Full customer support assistance

All usernames displayed on our website are currently available for purchase. We update our inventory in real-time, so:

• If you can see it, it's available
• Sold accounts are removed immediately
• New accounts are added regularly
• Featured accounts get priority visibility

If you're interested in a specific username not listed, contact our support team - we might be able to source it for you!

Delivery is instant after payment confirmation! Here's the process:

• Payment Confirmation: 1-10 minutes (depending on blockchain)
• Account Delivery: Immediate via Sell.app
• Email Access: Included with account credentials
• Support Available: 24/7 for any issues

You receive complete account access including:

• Discord Login: Username and password
• Email Access: Full email account credentials
• Recovery Info: Backup codes and security questions
• Account Details: Creation date and verification status

All accounts come with 2FA disabled for easy access, but we recommend enabling it immediately after login for security.

If you don't receive your account within 15 minutes of payment confirmation:

• Check your email (including spam folder)
• Verify your payment was confirmed on the blockchain
• Contact our support team immediately
• Provide your transaction ID for quick resolution

We offer multiple ways to reach our 24/7 support team:

• Discord: Join our support server for live chat
• Telegram: Direct message for quick responses
• Email: support@discordusers.com for detailed inquiries
• Website: Live chat widget (bottom right)

Average response time is under 30 minutes, with most issues resolved within 2 hours.

Account bans after purchase are typically due to user behavior, not account quality. However:

• Within 48 hours: We provide technical support
• Account defects: Replacement if proven defective
• User violations: No replacement for ToS violations
• False bans: We help with appeal process

Yes! We offer bulk discounts for multiple account purchases:

• 5-10 accounts: 5% discount
• 11-25 accounts: 10% discount
• 26-50 accounts: 15% discount
• 50+ accounts: Custom pricing available

Contact our support team with your requirements for a custom quote!

All our accounts undergo rigorous security verification:

• Clean History: No bans, warnings, or violations
• Fresh Creation: Recently created with clean IPs
• Verified Emails: Working email access included
• No Traces: No previous usage or activity

Follow these security best practices immediately after receiving your account:

• Change Password: Set a strong, unique password
• Enable 2FA: Add two-factor authentication
• Update Email: Change to your personal email (optional)
• Review Settings: Check privacy and security settings
• Backup Codes: Save recovery codes safely

These steps ensure maximum security and account protection.

Absolutely! We take privacy seriously:

• Minimal Data: We only collect necessary information
• Encrypted Storage: All data is encrypted at rest
• No Sharing: We never sell or share customer data
• Secure Payments: Cryptocurrency ensures anonymity
• Data Deletion: Account credentials deleted after delivery

Your privacy and security are our top priorities.