Privacy Policy

1. Information We Collect

1.1 Personal Information

When you use our services, we may collect the following personal information:

Email Address - Required for account delivery and communication
Payment Information - Cryptocurrency wallet addresses for transactions
Purchase History - Records of your transactions for support purposes
Communication Data - Messages sent through our support channels

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

IP address and location data
Browser type and version
Device information
Website usage patterns
Cookies and similar tracking technologies

Note: We use this information to improve our services and ensure security.

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery - Processing orders and delivering Discord accounts
Customer Support - Providing assistance and resolving issues
Security - Preventing fraud and protecting our platform
Communication - Sending important updates and notifications
Analytics - Understanding user behavior to improve our services
Legal Compliance - Meeting regulatory requirements

Important: We never sell your personal information to third parties.

3. Information Sharing

3.1 Third-Party Services

We may share your information with trusted third-party services:

Payment Processors - For cryptocurrency transaction processing
Analytics Providers - For website performance analysis
Security Services - For fraud prevention and protection
Communication Tools - For customer support (Discord, Telegram)

3.2 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes or government requests
Protect our rights and property
Ensure user safety and security
Investigate potential violations of our terms

4. Data Security

We implement robust security measures to protect your information:

Encryption - All sensitive data is encrypted in transit and at rest
Access Controls - Limited access to personal information
Regular Audits - Security assessments and vulnerability testing
Secure Infrastructure - Protected servers and databases
Data Minimization - We only collect necessary information

Security Promise: Your data is protected with industry-standard security measures.

5. Data Retention

We retain your information for different periods based on the type of data:

Account Credentials - Permanently deleted after delivery
Transaction Records - Kept for 7 years for legal compliance
Support Communications - Retained for 2 years
Website Analytics - Anonymized after 26 months
Marketing Data - Until you opt out or request deletion

Data Deletion: You can request deletion of your personal data at any time.

6. Your Rights

You have the following rights regarding your personal information:

Access - Request a copy of your personal data
Correction - Update or correct inaccurate information
Deletion - Request deletion of your personal data
Portability - Receive your data in a portable format
Objection - Object to certain processing activities
Restriction - Limit how we process your data

To exercise these rights, contact us through our support channels.

7. Cookies and Tracking

7.1 Types of Cookies

We use the following types of cookies:

Essential Cookies - Required for website functionality
Analytics Cookies - Help us understand website usage
Preference Cookies - Remember your settings and preferences
Security Cookies - Protect against fraud and abuse

7.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it immediately.

Age Restriction: You must be 18 or older to use our services.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

Adequacy decisions by relevant authorities
Standard contractual clauses
Binding corporate rules
Certification schemes

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on our website
Sending email notifications for material changes
Updating the "Last Updated" date at the top of this policy

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.