Refund Policy

1. No Refund Policy

Due to the digital nature of our products and services, all sales are final. We do not offer refunds, returns, or exchanges for Discord accounts once the purchase has been completed and credentials have been delivered.

2. Why No Refunds?

Our no-refund policy exists for several important reasons:

• Digital Product Nature - Once account credentials are delivered, the product cannot be "returned"
• Security Concerns - Account access cannot be revoked once shared
• Instant Delivery - Products are delivered immediately upon payment
• Account Integrity - Ensures accounts remain secure and unused
• Fraud Prevention - Protects against chargebacks and fraudulent claims

3. What We Guarantee Instead

While we don't offer refunds, we provide strong guarantees:

• Account Functionality - All accounts work as described at delivery
• Original Owner Guarantee - You receive fresh, unused accounts
• Email Access - Full access to associated email accounts
• Clean History - No bans, warnings, or violations
• 24/7 Support - Technical assistance for account issues

4. Technical Support Instead of Refunds

4.1 What We Help With

If you experience issues with your purchase, our support team can assist with:

• Account login problems within 48 hours of purchase
• Email verification issues
• Password reset difficulties
• Account recovery assistance
• Technical guidance for account setup

4.2 Support Timeline

Our technical support is available:

• 48 Hours - Full technical support window
• 24/7 Response - Support team available around the clock
• Priority Handling - Account issues get immediate attention

5. Exceptions (No Refunds Even If)

We do not provide refunds even in the following situations:

• Change of mind after purchase
• Account suspended due to user violations of Discord ToS
• User error in account management
• Dissatisfaction with username after purchase
• Technical issues on user's end
• Cryptocurrency price fluctuations
• Buyer's remorse or financial difficulties

6. Cryptocurrency Payments

All payments are processed in cryptocurrency, which adds additional considerations:

• Irreversible Transactions - Crypto payments cannot be reversed
• Blockchain Confirmation - Payments are final once confirmed
• No Chargebacks - Unlike credit cards, crypto has no chargeback mechanism
• Price Volatility - Crypto value changes don't affect purchase terms

7. Before You Purchase

To avoid disappointment, please ensure you:

• Read Product Descriptions - Understand exactly what you're buying
• Check Username Availability - Verify the username meets your needs
• Understand Terms - Read our Terms of Service completely
• Have Secure Storage - Prepare to safely store account credentials
• Contact Support - Ask questions before purchasing if unsure

8. Legal Compliance

Our no-refund policy is:

• Clearly stated before purchase completion
• Legally compliant with digital goods regulations
• Standard practice for digital account marketplaces
• Accepted by clicking "Complete Purchase"

9. Customer Satisfaction

While we don't offer refunds, we're committed to your satisfaction through:

• Quality Assurance - Rigorous account testing before listing
• Transparent Pricing - Clear, upfront pricing with no hidden fees
• Detailed Descriptions - Comprehensive product information
• Responsive Support - Quick resolution of technical issues
• Community Trust - Building long-term customer relationships

10. Frequently Asked Questions

Q: Can I get a refund if the account gets banned?

No. Account bans due to user behavior or ToS violations are not covered by any refund policy.

Q: What if I accidentally bought the wrong username?

All sales are final. Please double-check your selection before completing purchase.

Q: Can I exchange for a different username?

No exchanges are offered. Each purchase is independent and final.

Q: What if I have technical issues?

Contact our support team immediately. We provide technical assistance, not refunds.